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Returns & Exchanges
Due to the nature of digital assets, we offer a strictly defined return policy to protect both the buyer and the integrity of our accounts.
1
Verification
Submit a support ticket within 24 hours of purchase if you encounter any issues with account access.
2
Evidence Submission
Provide screenshots or video proof of the login error or discrepancy from the product description.
3
Technical Review
Our team will review the account logs to verify the claim and ensure the account has not been modified.
4
Resolution
Upon approval, we will issue a full refund to your original payment method or provide a replacement account of equal value.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing